Terms of Service & Botanical Disclaimers

Terms of Service & Botanical Disclaimers — Apothecary Supply

Transparent terms come first. Welcome to Apothecary Supply (apothecarysupply.com), operated by Apothecary Supply — Botanical & Agricultural Division of Valuexus LLC, located at 7901 4th St N, Ste 300, St. Petersburg, FL 33702 ((813) 540-0872 • hello@apothecarysupply.com, Mon–Fri 8:00 AM – 6:00 PM EST). By accessing our website or placing an order across our 230 Verified Botanical, Restoration & Connoisseur Vault SKUs (1,840 Audited Partner Farm & Steward Lanes), you agree to the following Terms of Service:

  • 1. Mandatory FDA DSHEA Educational & Botanical Disclaimer: All botanical products, loose-leaf herbs, roots, barks, fruiting-body mushroom powders, hydroethanolic extracts, heirloom seeds, live starter plants, and traditional monographs are provided strictly as botanical specimens, culinary/aromatic teas, dietary supplements, or ecological restoration inputs. *These statements have not been reviewed by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using any botanical product, especially if pregnant, nursing, taking medications, or managing a health condition.
  • 2. Mandatory Botanical Safety Advisories: Customers purchasing Comfrey (Symphytum officinale, HERB-113 & HERB-114 — External/Topical Use Only), Noble Kava (Piper methysticum, HERB-116, HERB-117 & HERB-206 — 18+ Adult Use & Liver Advisory), Wormwood (Artemisia absinthium, HERB-118 — Thujone/Aromatic Specimen Advisory), or Lobelia (Lobelia inflata, HERB-120 — Low-Dose Drop-Scale Caution) acknowledge and agree to follow all printed label cautions.
  • 3. Pricing, Payment & Transparent Billing: All prices are listed in U.S. Dollars (USD). Shipping costs ($5.95 flat rate under $50.00; $0.00 FREE shipping on orders $50.00+) and applicable state sales taxes are itemized clearly prior to checkout completion.
  • 4. Optional Subscribe & Save Cadences (1-Click Cancellation): Customers who select an optional Subscribe & Save recurring delivery cadence (10% ongoing discount) may skip, pause, swap, or cancel their subscription at any time with zero penalty via their customer account link or by emailing hello@apothecarysupply.com or calling (813) 540-0872.
  • 5. Shipping, Returns & Governing Law: All orders are governed by our Shipping Policy (1–2 business days handling, 2–5 business days transit across all 50 U.S. States) and our 90-Day Return & Refund Policy (90-day money-back guarantee, free return shipping by mail, 3–5 business day refund processing), and the laws of the State of Florida.

The Apothecary Supply Handshake Standard: We do business the way great American trading houses always have—with a firm handshake, a warm smile, and work done with honor. By pairing modern sourcing technology with longstanding grower relationships across the country, we ship farm-sealed, lot-verified botanicals straight from the source at an honest price. We hold every shipment to an uncompromising standard, and if anything ever falls short, we step up immediately, own it without excuses, and make it right.

Verified Merchant Contact & Stewardship Desk

  • Merchant Entity: Apothecary Supply — Botanical & Agricultural Division of Valuexus LLC
  • Physical Headquarters & Return Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
  • Customer Support & Lot COA Phone: (813) 540-0872
  • Customer Support Email: hello@apothecarysupply.com (Institutional & Government RFQ Desk: bids@apothecarysupply.com)
  • Customer Support Operating Hours: Monday–Friday, 8:00 AM – 6:00 PM EST (1-Hour Response SLA)

Direct Policy & Directory Links: Shipping Policy • Return & Refund Policy (90-Day Guarantee) • Privacy Policy • Terms of Service • Editorial & 4-Point COA Testing Policy • Contact Us • Complete 230-SKU HTML Sitemap • Catalog Directory

*These statements have not been reviewed by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.